It’s a complex task that has landed on Tom Dahl-Østergaard’s desk. A staggering 56 percent of international students leave Denmark shortly after graduation from CBS, instead of settling down and bringing an international perspective to the Danish business community. How do we make them stay?
This is exactly what Tom Dahl-Østergaard, who has been recently appointed Dean’s Representative, International Talent Retention, is going to figure out.
“The retention of international talent is a responsibility that’s dawning on everyone. The pressure is on us and felt by teachers and program directors, and ideas are brewing in all corners of CBS. So this position is indeed very timely,” says Tom Dahl-Østergaard, who switched his job as the Head of the International Office at CBS for the new position on November 1.
Gregor Halff, the Dean of Education, created the new position as a response to the ministerial intervention, which demanded that CBS cut 250 international study placements, and the subsequent loss of international graduates.
“It is CBS’ duty to encourage our graduates to lead meaningful, professional lives also in Denmark, and the ministerial intervention reminded us that we are underperforming for a certain group of students,” says Gregor Halff and continues:
“It’s an issue we need to solve, as CBS has to contribute to growth in society, and we can do that by increasing the ‘stickiness’ of Denmark.”
The ambition? To increase the employment rate of non-Danish graduates from 23 percent to 33 percent by 2023.
Won’t you stay? Please?
According to Gregor Halff, Tom Dahl-Østergaard has been appointed to the position because of his international perspective and know-how.
Tom Dahl-Østergaard has worked with international students at CBS for seven years. He is “familiar with their questions and needs” when they arrive in a new country, are thrown into a busy study environment, and when they meet the socially reserved Danes for the first time. And he has traveled.
Tom Dahl-Østergaard has been to 80 countries, and as a 16-year-old he went on an exchange to the United States all by himself. Although that was 40 years ago, he knows how the international students feel upon their arrival to Denmark. But he wants to understand it even better.
“I want to follow the full journey of the international student. What was it that made them decide to move to Denmark to study a full-time degree at CBS? Is it CBS’ international ranking? Is it Denmark as a country? Is it the international environment at CBS? What it is that makes them choose us?” he says and continues:
“And I want to understand why some of them opt out of Denmark after graduation.”
Don’t go on autopilot
Despite having been in the position for only a month, Tom Dahl-Østergaard has been working as a football, as he puts it.
“I work at all levels and directions. I’m constantly in motion in order to pursue people who can help solve this issue. The past month has been a kind of exploration phase, in which I have talked about this issue to students, staff and companies,” he says.
Tom Dahl-Østergaard has made a list of ideas for initiatives, which he wants to discuss with Gregor Halff in due course.
What’s important here is that we need a bridge to Danish societyTom Dahl-Østergaard
He mentions that he would like to make so-called ‘contact points’ at CBS and throughout the business community aimed at international students. A contact point can involve an internship at a Danish company, a thesis project involving a Danish business, or a Danish student who becomes a ‘buddy’, similar to the Buddy Program, which already exists for exchange students.
“Currently, CBS Careers is working to update and prioritize career services directed at international students, and I’m making sure that my ideas do not overlap or compete with what they are doing,” says Tom Dahl-Østergaard and continues:
“I see my role as a complementary to theirs, and we work towards the same goal. Namely to increase the number of international graduates from CBS who stay and work in Denmark.
And this requires some bridge building.
“What’s important here is that we need a bridge to Danish society, and we need students, staff and companies to help build that bridge. It’s all about exposure and integration, really,” says Tom Dahl-Østergaard.
Something that seems to be a bit difficult considering the way things are today, Tom Dahl-Østergaard reflects:
“Perhaps students, both Danes and non-Danes, tend to stick together with people from the same cultural background. People with the same culture and language. Maybe we need to look at those mechanisms and see what we can do to encourage people to intermingle,” he says and continues:
“We like to see ourselves as an open society, but sometimes we might go on autopilot and seek engagement with people who appear similar to ourselves. And this goes for companies as well.”
All companies benefit from an international perspective
The first initiatives are to be announced and put in motion during 2019; however, one initiative has already started and will continue for as long as necessary.
“We need to collect all the good stories from CBS international graduates who are working in Denmark. These have to be communicated to the current students and especially to the business community,” says Tom Dahl-Østergaard and continues:
“All companies benefit from having a global perspective, and they need to look at the challenges they face from a different angle. And it’s healthy to have a diverse workplace too.”