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Time for the CBS job satisfaction survey

Sunshine through windows

(Photo: Anna Holte)

On September 21, CBS employees can start answering the job satisfaction survey. In the 2019 survey, both TAP and VIP personnel slated their career opportunities, but their confidence in Senior Management improved slightly.

News |   20. Sep 2021

Anne Thora Lykkegaard


CBS employees can access the online job satisfaction survey conducted by Rambøll between September 21 and October 7.

For example, the survey asks questions about stress, whether equality and diversity are taken seriously, the possibility of speaking one’s mind, work-life balance, and about confidence in Senior Management’s way of leading CBS. All the answers are anonymous. However, according to a statement on CBS Share, reports or extracts will not be compiled for units or departments with fewer than five responses, as they cannot remain anonymous.

Reporting of abusive behavior is only included in the survey if the group has a minimum of 40 respondents.

“The purpose is to ensure that anyone who experiences abusive behavior can be completely confident in providing information about it,” the statement on CBS Share says.

In the latest satisfaction survey from 2019, employees were asked questions regarding career opportunities at CBS. Both VIP and TAP staff did not think that career opportunities at CBS are transparent (2.9/5), and they did not think that the possibilities for making a career at CBS are good either (3.2/5).

Back then, Tine Silfvander, Shop Steward for the Union of Commercial and Clerical Employees in Denmark (HK), said that the topic of career opportunities was worth exploring.

“It will be interesting to look into this topic further, and it’s great that we have started talking about what careers are for individual employees. I think including careers in the strategy and appraisal interviews (MUS) would be a very good idea,” she said.

The 2017 job satisfaction survey stood out in the sense that the academic staff had rated their confidence in the Senior Management at only 2.6 out of 5. The low score resulted in the appointment of a committee to assess the job satisfaction survey and produce a report on the reasons for the low score.

In the latest survey from 2019, the academic staff’s confidence in Senior Management had improved by 0.7 to 3.3/5. And overall confidence in the Senior Management had risen from 3.3 to 3.5/5.

“Confidence in the Senior Management has improved, as the score is higher than last time. Although not a high score, it is an improvement and is therefore a good sign for the organization as a whole,” Ole Helmersen, Shop Steward for the academic staff, said to CBS WIRE in December 2019.

Since 2019, CBS has experienced a global pandemic, developed a new strategy including strategic initiatives, compiled a career guide for TAP staff as a result of the 2019 job satisfaction survey, as well as reorganizing five units covering 46 employees and 17 student assistants. A reorganization which meant that five employees had to resign their positions.

On November 2, managers will receive the reports from Rambøll and share them with relevant employee and safety representatives. In mid-November, they will host feedback meetings with their employees and prepare action plans if necessary. All reports will be published on CBS Share on December 6, according to the statement.

The General Consultation Committee will discuss the reports, its comments, and the ongoing procedures on November 30. 


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